What are the five areas a supervisor must learn?
Knowledge of the work
Knowledge of responsibilities
Knowledge of responsibilities
A supervisor needs to know the work the associates are carrying out.
Better understanding of the work enables better coaching, instructing and improvements
Knowledge of responsibilities
Knowledge of responsibilities
Knowledge of responsibilities
A supervisor has to know the rules, policies, regulations, standards etc. to ensure compliant execution
Skill in instructing
Knowledge of responsibilities
Skill in instructing
A supervisor must be capable of instructing associates on how to do the job.
There are many ways to instruct but the SuperWisor platform is making this Skill easy for supervisors to learn and use
Skill in improving
Skill in improving
Skill in instructing
A supervisor should always strive to make today better than yesterday and tomorrow even better.
Improving is needed to sustain a profitable business
Skill in leading
Skill in improving
Skill in leading
A supervisor gets the job done via people. Without the support of the people the supervisor will fail.
The creation of relations between the associates and the supervisor is critical